Support

Support

SYSTEM SUPPORT

It will make your work much easier

ADMINISTRATION
Electronic records of contracts
  • It is a process that greatly simplifies the administration of product contracts. In addition to their transfer into the information system and creating protocols, there is also a quick search for the necessary information and access to electronic copies of all concluded product contracts.
Checking of product contracts
  • The system of measures and trained staff allow us to identify any shortcomings in a timely manner and revise and/or supplement before submitting the documents.
Assistance
  • If any shortcomings in the content of the product contracts are identified or if it necessary to supplement them, we will assist you with any corrections and additions so that the contract is paid as soon as possible. Our team also provides the same assistance by phone before signing the contract.

INFORMATION SYSTEM
Tracking client contracts
  • It is a control tool that gives you information about the stage of processing new product contracts by our company. After paying the contract, our information system will offer you complete data, such as client payments, purchases of a specific amount of grams of gold, which significantly improves client portfolio management.
Client management
  • With an “all in one place” approach, it is easy for you to gain insight into the client portfolio, mandatory annexes of product contracts, or change forms.
Online communication
  • You will have access to up-to-date and valid versions of manuals, presentations and documents for each product. You also get your e-mail account with no storage limitations and the ability to order product contracts and documents using an automated system.
Reports and statistics
  • We are very flexible in preparing various statistics and reports, whether by production (unpaid, paid, commission paid), financial institutions, or product types, for different periods (week, month, year). The effective management of a team is also aided by a detailed overview of employees, including an overview of paid and expected commissions. Automatic generation of commission reports makes work easier. The tables of individual competitions and bonuses for associates contribute to better team motivation.

EDUCATION
Preparation for professional examinations
  • We have certified education. It is a series of training courses that focus on general knowledge of professional nature, according to the rules and definitions of the applicable legislation. The aim of this type of training is to prepare associates for a test to get a professional investment gold trader certificate.
Product and professional training courses
  • We cooperate with product specialists to provide a regular supply of up-to-date information about products and their specifications by training and online communication. Our goal is that associates can always respond to the needs of their clients.
Sales skills development
  • These training courses are designed for associates to grow their professionalism, increase turnover and effectively manage their own team. We put emphasis on professional knowledge and their practical application in everyday life of a salesperson, manager or leader.

MOTIVATION SUPPORT

You will fulfil your dreams with us

DYNAMIC CAREER PLAN
  • The career plan at ROYAL Golden Group a.s. allows everyone to achieve above-standard pay, professional growth and their goals.
HIGH COMMISSIONS
  • Commissions at ROYAL Golden Group a.s. are among the best on the market, focusing on training leaders and a career in management.
PROFESSIONAL EDUCATION AT ROYAL ACADEMY
  • In accordance with the values of ROYAL Golden Group a.s., we put emphasis on professional education and self-development, so all employees undergo professional training process at ROYAL Academy.
BUILD YOUR OWN SALES TEAM
  • All associates may build their own sales teams, transfer their experience and increase their income.
SOCIAL PROGRAMME
  • Senior Consultants (3rd position) and higher positions are entitled to ANNUITY (for conditions, see the commission plan of ROYAL Golden Group a.s.). Division Directors (6th position) and higher positions are entitled to the Company’s social programme, where ROYAL Golden Group a.s. takes care of associates and their relatives in the event of unforeseen circumstances (death or disability of an associate).
CAR – PRODUCTION BONUS
  • After meeting certain conditions, associates may receive a regular bonus for a car.
OUR PARTNERS ARE INSTITUTIONS OF GLOBAL IMPORTANCE

Our goal is to provide clients with a new dimension of service; therefore, we work with global financial institutions that are a guarantee of quality and stability for clients.

COMPANY EVENTS, TRAINING COURSES AND CONFERENCES
  • Associates may regularly participate in company events, training courses and conferences for the best. A two-day training course guaranteed by ROYAL Academy is organised for the best once a month. Regular sports games, Christmas academy and annual conferences for the best.
REGULAR REMUNERATION OF THE BEST
  • Material rewards, e.g. phone, laptop, luxury watch, etc.
  • Holidays, e.g. Cuba, Thailand, Turkey, Egypt, Kenya, Tunisia, etc.
A UNIQUE COMMISSION PAYMENT SYSTEM

We offer a unique commission payment system - every week!